Fairsend for counseling centers, churches and associations
Exchange applications, notices and supporting documents encrypted, including with people who have no account and no IT of their own.
The situation
Social counseling, debt counseling and church bodies work with official notices, proof of income, copies of IDs and reports on personal circumstances. Often these concern health, religion or origin, which are special categories under Art. 9 GDPR. People seeking advice frequently send documents as a photo through a messenger. Associations keep membership lists and donation data, usually run by volunteers on private devices. Church organizations additionally observe their own data protection rules.
How Fairsend helps
Accept documents through an upload link
People seeking advice upload documents and photos encrypted, also from a smartphone. They need neither an account nor an app.
Password protection from Premium
You give the password in person or by phone.
Encrypted messages
You send short confidential notes as an encrypted message that deletes itself after reading. For this you need a free account.
Custom expiry from Premium
You decide how long documents stay available. After that, they are deleted automatically.
Reminders from Premium
If a recipient has not downloaded the files, they automatically receive one reminder.
Suitable plan
Premium
€9.90 / month
or €79.00 per year
- Up to 50 GB per transfer
- Available for up to 30 days
Premium includes password protection, recipient code, reminders and a custom expiry for small offices and associations.
Working as a team
Larger organizations work on the Team plan with roles and a shared address book. Owners and admins see all team transfers, so you should assign roles deliberately. Password protection can be made mandatory for everyone.
For details on how encryption, storage and deletion work, see the Security page.
Frequently asked questions
Do people seeking advice need an account or an app?
No. A browser is enough to upload through an upload link and to download, also on a smartphone.
Can we use Fairsend for free?
With the Free plan, you send individual transfers to one recipient, available for one complete download. You can use upload links and encrypted messages with a free account. Password protection is available from Premium.
Do special rules apply to church organizations?
Church organizations partly have their own data protection rules. Clarify use with your data protection officer. Technical details are on the Security page.
What should I not write in the email?
The notification about a transfer is an ordinary email. Do not put personal details about someone's circumstances in the message text.
Does Fairsend replace our case file?
No. Fairsend is a transfer service, not an archive. When the period ends, the files are deleted automatically.
Can several volunteers share one account?
Better not. For working together, the Team plan offers separate seats with roles.